Introduction
Nice Nails & Spa (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, use our online booking, or interact with related services operated on our behalf (including our salon management tools). By using our services, you agree to this policy. If you do not agree, please do not use the website or booking features.
Information we collect
- Website usage. We may collect technical data such as browser type, device type, approximate region (from IP), pages viewed, and referring URLs. We do not use third-party advertising cookies on this site unless we add them later and update this policy.
- Online booking. When you book an appointment, we collect the information you provide: name, phone number, email (if provided), selected service, preferred staff or time, appointment notes, and similar details needed to schedule and confirm your visit.
- Communications. If you contact us by phone, email, or social media, we retain the content and metadata needed to respond and provide service.
- Salon visit & POS. In the salon, we may process payment and appointment data through our business systems. Card processing is handled by payment partners subject to their privacy policies; we do not store full card numbers on our website.
How we use information
- To schedule, confirm, reschedule, or cancel appointments.
- To communicate with you about your visit (reminders, changes, follow-up).
- To operate, secure, and improve our website and booking experience.
- To comply with law, respond to lawful requests, and protect our rights and customers.
- For internal analytics and salon operations (e.g., staffing, service demand).
Legal bases (where applicable)
Where required by law, we rely on appropriate bases such as performing a contract (providing the appointment you requested), legitimate interests (operating and securing our business), and consent when we ask for it (e.g., marketing, if offered).
Sharing of information
We may share information with service providers who assist us (for example: website hosting, appointment software, payment processors, email/SMS providers). They may only use data as instructed. We may disclose information if required by law or to protect safety and security. We do not sell your personal information for money.
Retention
We keep information for as long as needed to provide services, meet legal and accounting obligations, and resolve disputes. Retention periods vary by data type and legal requirements.
Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to opt out of certain uses (e.g., sale or sharing under U.S. state laws, where “sale” has a legal definition). California residents may have additional rights under the CPRA. To exercise rights, contact us using the information below. We may verify your request as permitted by law.
Children
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it.
Third-party links
Our site may link to third parties (e.g., maps, social networks). Their privacy practices are governed by their own policies. We are not responsible for third-party sites.
Changes
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use after changes means you accept the updated policy.
Contact us
Questions about this policy or your data? Contact Nice Nails & Spa:
- Address: 8048 N 19th Ave, Phoenix, AZ 85021
- Phone: (470) 246-1714
- For written privacy requests, please call or visit us at the address above.